Your CSSD sterilizer cannot afford downtime. Every SHIVcare installation is backed by factory-trained engineers, genuine spare parts, and a guaranteed 48-hour on-site response SLA across India.
Factory-trained engineers handle on-site installation, steam and electrical connections, PLC commissioning, and full operational testing before handover. Operator training included.
Complete Installation Qualification, Operational Qualification, and Performance Qualification documentation at commissioning — accepted directly for NABH Chapter 4 (CSSD) accreditation and CDSCO inspection.
Structured AMC plans with 48-hour emergency response SLA, two preventive maintenance visits per year, genuine spare parts at preferential pricing, and annual re-validation documentation.
Factory-genuine spare parts for all SHIVcare models — door gaskets, vacuum pump, solenoid valves, PLC components, temperature sensors — dispatched within 24 hours across India.
PLC batch record data enables remote fault diagnosis before engineer dispatch — reducing average downtime and prioritising the right spare parts for same-visit repair.
Annual performance re-validation (OQ/PQ repeat) with updated documentation for NABH renewal audits — eliminating the need to engage third-party validation agencies.
Choose the plan that matches your hospital's risk tolerance and budget. All plans include genuine SHIVcare spare parts.
AMC pricing depends on sterilizer model, chamber volume, location, and number of units. Contact us for a site-specific quotation.
Factory-trained engineer installs, connects, and fully commissions the sterilizer on-site — including PLC programme setup and initial cycle runs.
Full validation documentation package handed over at commissioning — ready for NABH accreditation submission.
CSSD staff trained on daily operation, Bowie-Dick testing, leak rate checks, batch record export, and emergency procedures.
Enrol in your preferred AMC plan. Scheduled preventive maintenance visits are calendar-booked in advance.
Call or WhatsApp our service line — remote PLC diagnosis within 2 hours, on-site engineer within 48 hours (24 hours for Premium AMC).
Annual OQ/PQ re-validation with updated documentation provided — submitted directly to NABH for accreditation renewal.